Category “1” Is water that originates from a sanitary “clean” water source and is one that does not pose substantial risk to humans from dermal, ingestion or inhalation exposure. Obviously, once a water source contacts other surfaces and materials, its condition changes, with time, as it dissolves or mixes with soils and other contaminants. Examples of clean water sources may include, but are not limited to: - Appliance malfunction involving water supply - Broken toilet tanks and toilet bowls that do not contain contaminants or additives - Broken water supply lines (e.g. frozen pipe) - Falling rainwater, not that which flows over the ground or through multiple structural components - Tub or sink overflows containing no contaminants.

Category “2” This is often referred to as “Gray” water. This is water that contains significant chemical, biological or physical contamination and has the potential to cause substantial discomfort or sickness if consumed by or contacted by humans and carries microorganisms or nutrients for the potential for microbial growth. Examples may be, but are not limited to: - Broken aquariums or punctured waterbeds - Overflows from toilet bowls with some urine but no feces (room side of trap - Overflows or discharges from washing machines or dishwashers. Gray water in flooded structures that remains untreated for days or weeks can change from “gray” - Category 2 to Category 3.

Category “3” This is often referred to as “black” water. Category 3 water always contains pathogenic (disease causing) agents. Grossly unsanitary or “black” water sources are those that arise from massive quantities of sewage or other contaminated water sources entering the structure, which has the likelihood of causing severe sickness if consumed or exposed to humans. This category includes: - Ground surface water - Rising water from streams or rivers - carry silt and organic matter - Seawater, all forms - Sewage - contains the expected urine and feces, but it also could contain dangerous chemicals or medical wastes. When sewage backs up in a building, it is important to consider the health of workers and occupants. Building occupants with compromised immune systems, respiratory problems, allergies, who are less than two years of age or elderly, should remain off the job site until the building is judged safe for re-occupancy. Also, it is recommended that the restorer consider, in a high-risk situation, utilizing the service of a specialized expert or Indoor Environmental Professional (IEP) to assess the levels of contamination. In situations where structural materials and/or contents have been heavily contaminated with such materials as pesticides, heavy metals or toxic organic substances, the water is then considered to be a Category 3 sanitation. 

Water Damage Restoration, Damage Mitigation & Post-Damage Cleaning Solutions

We have IICRC Water Restoration Certification, which is the international certification required for our line of work

Our Business Hours reflect the office hours, bet YES we are available for any restoration needs 24 hours a day, 7 days a week